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Privacy policy

We handle your data with
the greatest possible care


Ordering online has its advantages. It's fast and simple and you can do it at any time. That's why it's very important that your personal details are well protected. To reassure you that Light Essentials handles your data with the greatest possible care, we have written this policy to provide more information about our way of work.

Light Essentials..

  • .. will never provide data to third parties
;
  • .. manages your data in a secure environment
;
  • .. doesn’t bother you with annoying spam
;
  • .. will inform you immediately if the status of your order changes for some reason.
    For example, if an ordered product turns out not to be available.

Privacy-sensitive data, or personal data, are processed through our webshop. Snoerboer believes that serious handling of data is of great importance. Personal data is therefore carefully processed and secured by us.

In our processing we comply with the requirements set by the privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this via this privacy statement;
  • we restrict our collection of personal data to only the personal data necessary for legitimate purposes;
  • we first ask you for explicit permission to process your personal data in cases where your permission is required;
  • we take appropriate security measures to protect your personal data and also require the parties in our process personal data;
  • we respect your right to provide your personal data for inspection, correct or delete.

Light Essentials is responsible for data processing. In this privacy statement we explain which personal data we collect and use and for what purpose. We advise you to read this carefully.

This privacy statement was last updated on 24-05-2018.


Use of personal data

When using our webshop, we obtain certain information from you. That may be personal data. We only keep and use the personal data provided by you directly, within the framework of the service you request, or of which it is clear that they are provided to us to process.

We use the following data for the purposes mentioned in this privacy statement:

  • Name and address details
  • Phone number
  • Billing address
  • Email address
  • Payment information

Handling order

When you place an order with us, we use your personal data for further processing. If necessary for proper processing, we can also provide your personal data to third parties. You can read more about this later in this privacy statement.


Advertisement

We can, in addition to the information on our website, also inform you of our new products and services:

  • By E-mail

    E-mail advertising if you do not subscribe to the newsletter and your right to opt out:
    If we receive your e-mail address in connection with the sale of a product or service and you have not opted out and you are not a consumer who has his habitual residence in Poland, we reserve the right to regularly email you offers for products from our product range that are similar to those you have already purchased. This serves the protection of our legitimate interests in promoting and advertising our products to customers that are overriding in the process of balancing of interests. You can opt out of this use of your email address at any time by sending a message to the contact option specified below or by using the opt-out link in the advertising email, without incurring any costs beyond the cost of transfer calculated at the base rates.

  • Via social media

Contact form and newsletter

We offer the possibility to ask questions by means of a contact form, where you are asked to fill in various details to deal with your question. You choose which information you provide. The data you send us will be kept for as long as the nature of the form or the content of your e-mail is required for the complete answering and processing thereof.

We offer a newsletter with which we want to inform interested parties about our products and / or services. Each newsletter contains a link with which you can unsubscribe. Your e-mail address will only be added to the list of subscribers with your explicit permission.


Location data

If necessary for the service, we can collect location data (GPS) from you. For this, your permission is requested at the moment. This (location) data can also be stored and processed by the provider of, for example, the navigation / map software, such as Google Maps, but the data can also be used by, for example, Google or Apple itself. We have no influence on this. We recommend that you read the relevant privacy statements from the relevant provider.


Publication

We do not publish your customer data.


Ads

Our web shop has advertisements


Provision to third parties

Your data is expressly not provided to third parties. These partners are (also) based outside the EU. Social media buttons are included in our web store. The administrators of these services collect your personal data.


Cookies

Cookies are used on our webshop. Cookies are also placed via third parties that are enabled by us.

When you first visit our online store, a notice is displayed in which we explain why we use cookies. We understand your further use of our web store as permission for this use of cookies.

You are free to disable cookies through your browser. Keep in mind that it is possible that our website will no longer work optimally.

We have made agreements with third parties who place cookies on the use of the cookies and applications. However, we do not have complete control over what the providers of these applications themselves do with the cookies when they read them out. For more information about these applications and how they deal with cookies, please see the privacy statements of these parties (note: they can change regularly).


Google Analytics

We use Google to keep track of how our visitors use our webstore. We have signed a processor agreement with Google to make the agreements about the handling of our data. Furthermore, we gave not allowed Google to use the obtained Analytics information for other Google services, and finally we anonymize the IP addresses.


Security

We take security measures to limit abuse of and unauthorized access to personal data. In particular, we take the following measures:

  • Access to personal data is protected with a username and password
  • We use secured connections (Secure Sockets Layer or SSL) that protects all information between you and our website when you enter personal data

Retention periods

The personal data described above are retained for as long as necessary to process your orders, including warranty. We then store data for a maximum of one year for the statistical purposes described. The data will then be erased unless there is a statutory obligation that requires longer storage (such as the seven-year fiscal retention obligation for payment data).


Third party websites

This privacy statement does not apply to websites of third parties that are connected to our webshop by means of links. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We encourage you to read the privacy statement of these websites before using these websites.


Changes to this privacy statement

We reserve the right to make changes to this privacy statement. It is advisable to consult this privacy statement regularly so that you are aware of these changes.

View and change your data

For questions about our privacy policy or questions regarding access and changes to (or deletion of) your personal data, you can contact us at any time via the information below.

You can also send us a request to view, change or delete this data. You can also submit a request to request a data export for data that we use with your consent, or provide a motivated statement that you want us to limit the processing of personal data.

To prevent abuse, we can ask you to identify you adequately. When it comes to access to personal data linked to a cookie, you must send a copy of the cookie in question. You can find these in the settings of your browser. If the details are not correct, you can request that we change the data or have it removed.


Dutch Data Protection Authority

Of course we are happy to help you if you have complaints about the processing of your personal data. Under the privacy legislation you also have the right to file a complaint with the Dutch Data Protection Authority against these processing of personal data. You can contact the Dutch Data Protection Authority for this.


Contact

Snoerboer BV
Veilingweg 44
3034 KB Rotterdam
info@snoerboer.nl
+31 10 737 0991